Voluntary Recall European Union of AKG N60NCBT Wireless Headphones
As a precautionary measure, AKG is announcing a voluntary recall of N60NCBT Wireless headphones in the European Union (EU) starting February 16th , 2018 and ending July 1st, 2018.
We have detected that the carrying case of the AKG N60NCBT Wireless headphones in the EU may contain chemicals exceeding the permitted levels under EU regulations. Under certain extreme environmental conditions, the carrying cases could contaminate the AKG N60NCBT Wireless headphones. The headphones are of no health threat to consumers, according to an independent toxicology expert consulted by AKG.
AKG’s top priority is the safety and enjoyment of its customers. We kindly ask all customers to return AKG N60NCBT Wireless headphones and carrying cases by completing the form below.
This voluntary recall is limited to AKG N60NCBT Wireless and does not impact any other model, such as the AKG N60NC Wired model.
AKG is committed to producing the highest quality products and we sincerely apologize for this inconvenience.
To participate in this voluntary product recall, please fill in the form below and we will contact you to initiate the process.
Can't find what you are looking for?
Chat with us
Phone & Chat Support:
Monday – Friday: 08:00-17:00
Saturday - Sunday: 09:00-15:00
Our friendly product experts are ready to help you in real time. Chat with them today.Chat with support